Case Study

CSO for Business Turnaround at a B2B Food Manufacturer in the USA

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Implementing a robust Sales & Operations Planning

Improving transparency for management and promoting data-based decision-making, as well as developing an investment plan to optimise capacity utilisation with the aim of counteracting negative margins and delivery delays.

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Company Details

B2B global food manufacturing company providing ingredients to major food brands
2 manufacturing locations in Philadelphia and rural Indiana
450 employees

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Situation and Challenge

US business facing negative margins and customer dissatisfaction due to late deliveries
Task force of 5 individuals from Germany plus one US consultant through Atreus have been deployed to turn the business around prevent further loss of business

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Objective and Tasks

Implementing a robust Sales & Operations Planning (S&OP) framework including demand planning, supply planning, and leadership review process

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Measures and Procedures

Sales & Operations Planning Review & Scorecard
Demand Planning process and statistical forecasting tool
Developing a two-year capacity model to guide capital expenditure and process enhancement decisions
Introducing a production sequencing tool known as the Product Wheel

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Results and Achievements

Enhancing leadership team visibility and fostering data-driven decision making
Developing a capital expense plan to optimize capacity utilization
Implementing measures to achieve a reduction of 2.5 hours per week in changeover time

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