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Case Study

CSO for Business Turnaround at a B2B Food Manufacturer in the USA

210059

Implementing a robust Sales & Operations Planning

Improving transparency for management and promoting data-based decision-making, as well as developing an investment plan to optimise capacity utilisation with the aim of counteracting negative margins and delivery delays.

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Company Details

  • B2B global food manufacturing company providing ingredients to major food brands​
  • 2 manufacturing locations in Philadelphia and Indiana​
  • 450 employees
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Situation and Challenge

  • US business facing negative margins and customer dissatisfaction due to late deliveries​
  • Task force of 5 individuals from Germany and one US consultant through Atreus have been deployed to achieve a turnaround in business preventing further losses
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Objective and Tasks

  • Implementing a robust Sales & Operations Planning (S&OP) framework including demand planning, supply planning, and leadership review process​
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Measures and Procedures

  • Sales & Operations Planning Review & Scorecard​
  • Demand Planning process and statistical forecasting tool​
  • Developing a two-year capacity model to guide capital expenditure and process enhancement decisions​
  • Introducing a production sequencing tool known as the Product Wheel​
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Results and Achievements

  • Enhancing leadership team visibility and fostering data-driven decision making​
  • Developing a capital expense plan to optimize capacity utilization​
  • Implementing measures to achieve a reduction of 2.5 hours per week in changeover time​

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