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Case Study

HR Analytics Optimization at a Global Pharmaceutical Company

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How HR analytics with generative AI increases efficiency at a global pharmaceutical company in Germany

A global pharmaceutical company implements SAP Datasphere and SAP Analytics Cloud to standardize workforce planning, automate data quality assurance and introduce predictive models and AI-powered chatbots to support HR analytics.

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Company

  • A globally operating pharmaceutical company headquartered in Germany
  • Specialized in innovative medicines and therapies
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Challenge

  • Need for people analytics to support strategic HR measures
  • Heterogeneous HR data landscape with various source systems and data structures
  • Manual creation of HR analyses led to high efforts and inefficient processes
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Goals

  • implementation of a scalable and intuitively usable people analytics solution
  • Automation of data integration and reporting
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Measures

  • Introduction of SAP Datasphere and SAP Analytics Cloud
  • Development and implementation of a standardized workforce planning concept
  • Automation of data quality assurance and introduction of predictive models
  • Utilization of generative AI and an AI-based HR chatbot for analysis support
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Results

  • Significant efficiency increase and time savings through automation
  • Sustainable improvement in data quality
  • Early detection of HR risks and proactive measures through predictive models
  • Relief of technical resources and increased satisfaction of HR teams through intuitive analysis design and use of AI chatbots

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