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Case Study

Process Professionalization of purchasing with focus procure to pay (P2P)

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At German Energy Company

Short-term measures such as the development of KPIs for order quality, savings and purchasing structure data were able to counteract deficits in the ordering process and stabilise purchasing.

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Company

Family-owned unlisted public limited company with an external board of directors in the energy sector (oil, LNG and gas) and approx. 2,000 employees and €2b revenue

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Challenge

Project scope: P2P at the beginning; the end of the operational ordering process
It became clear that the deficits in the ordering process were far upstream
Significant leadership deficits at purchasing management and at group manager level

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Goals

Investigate the root cause of high number of invoice/order discrepancies
Establishing with the CFO that P2P issues were symptoms of structural, fundamental deficiencies
Intensive coordination on staff alignment, next steps and a purchasing roadmap

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Measures

Short-term measures to stabilize purchasing
Active exchange with the specialist departments to stabilize the purchasing situation
Active support in the selection of the future purchasing manager

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Results

Development of KPIs for order quality, savings and purchasing structure data and development of corresponding dashboards in MS Power BI based on SAP data
Operational support of the purchasing team after the departure of the previous managers until the new purchasing management joined the company
Handing over and coordinating key information on the situation with the new purchasing management

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