Case Study

Optimization of the testing and commissioning organization

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Successful process and structural improvement at a leading supplier of rail technology

With an optimized testing & commissioning organization, clearly defined processes and the introduction of a target operation model, a leading German supplier of railroad technology has been sustainably strengthened. New key figures and successfully passed certification audits ensure long-term efficiency.

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Company Details

Leading German supplier of railway technology, approx. 1,500 employees
12 ongoing projects in the rail vehicle sector, delivery of approx. 300 vehicles in 2023
Negative result due to legacy projects

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Situation and Challenge

Project initiated on the instructions of the former plant manager, who left the company after a short time
Unstructured plant, organizational structure not fully staffed with permanent employees
Financial difficulties, dysfunctional supplier management, delivery deadlines not met

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Objectives and Tasks

Coaching the director and the test & commissioning department
Implement target operating model
Process development and modeling

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Measures and Procedures

Familiarization with the T&C organization and development of the new TOM organization
Analysis of the current situation, clarification of resources, responsibilities, status of processes, management system
Analysis of skills, profiles and requirements for future job holders
Support during the works council hearing
Preparation of interviews
Development of required processes, clarification of interfaces

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Results and Achievements

T&C organization set up according to TOM
Job interviews in progress
Processes established for T&C department according to management requirements
Preparation and successful completion of certification audit
Introduction of metrics with monthly reporting to DACH organization