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Business Process Transformation at Medical Device Manufacturer

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Medium-sized medical technology firm

The simultaneous use of different SAP systems led to different processes and responsibilities. The task was to create a roadmap for harmonisation and migration to SAP S/4 HANA and to identify the pain points in all core processes with the aim of making business processes more efficient.

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Company Details

  • Medium-sized medical technology firm​
  • Approximately €1.9b revenue​
  • Global workforce of around 7,000 employees​
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Situation and Challenge

  • Multiple versions of SAP systems in use​
  • Diverse processes and responsibilities globally​
  • Need to improve collaboration between business and IT processes, shifting from “IT as a service provider” mindset​
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Objective and Tasks

  • Develop roadmap for harmonization and transition to SAP S/4HANA​
  • Identify gaps in current processes for transformation​
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Measures and Procedures

  • Conduct global process and delta analysis (Germany/USA)​
  • Facilitate knowledge transfer on SAP S/4HANA functionalities​
  • Explore alternatives for global S/4 system implementation​
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Results and Achievements

  • Identified optimization opportunities in core business processes​
  • Presented new project organization for entire program​
  • Developed rollout plan for change program implementation, including relevant subprojects​

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